Question 1

How does competitor price monitoring work?

Accepted Answer

SokoSense automatically checks competitor prices daily using a multi-layered approach: native platform APIs for Shopify and WooCommerce stores, then browser-based scraping with fallback proxies. You get alerts when competitors change prices or go out of stock.

Question 2

How do I track competitor prices on Shopify?

Accepted Answer

Install SokoSense from the Shopify App Store, connect your store in 2 minutes, and our AI automatically discovers your competitors and matches their products to yours. No manual URL entry needed.

Question 3

What is AI demand forecasting for ecommerce?

Accepted Answer

SokoSense uses Prophet and LightGBM machine learning models with 15 data signals (sales history, competitor prices, calendar events, stock levels) to predict future demand for each product.

Question 4

How to prevent stockouts in my online store?

Accepted Answer

SokoSense monitors your stock levels, calculates days of coverage based on sales velocity, and generates purchase order suggestions factoring in your supplier lead times.

Question 5

How to detect dead stock?

Accepted Answer

SokoSense's AI analyzes sales velocity, age of inventory, and market demand to identify products that aren't selling. It suggests discount percentages to liquidate dead stock.

Question 6

How to find competitor websites for my store?

Accepted Answer

SokoSense's automated competitor discovery uses Google Shopping data and AI matching to find competitors selling similar products, typically covering 80% of your catalog automatically.

Question 7

Is my data secure?

Accepted Answer

All data is encrypted using AES-256-GCM. We follow OWASP security best practices, are GDPR compliant, and never share your data with third parties.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. Your access will continue until the end of your billing period.

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